This site uses cookies to deliver services in accordance with the Cookie Files Policy. You can set the conditions for storage and access to cookies in your browser settings.
If you would like to submit a complaint or refund request, please follow these steps:
Complaint form
Fill in the complaint form and attach it to the package. The document should contain the following data: First Name and Last Name, e-mail address, phone number, the product's number, the reason of complaint/refund reqest, date of purchase and date of revealing the issue
Product shipping
If you would like to submit a complaint, please send the product back to us together with the complaint form and all the accesories you received the product with. Please attach the invoice copy as well, if it has been issued to you.
Cookies and related technologies allow the website to function properly and help us adjust the offer to your needs. You can choose to accept our use of all these files and go to the store, or adapt the use of files to your preferences by selecting "Customize Consents".
Here you can define your preferences regarding the use of cookies.
These files are necessary for our website to function so they can't be switched off.
These files allow you to use other functions of the website (other than those necessary for its functioning). Enabling these files will give you access to the full functionality of the website.
These files allow us to analyze our online store, which may contribute to its better functioning and adaptation to the needs of our Users.
These files are used by the software provider within our store operates. They are not combined with other data left by you in the store. The purpose of collecting these files is to perform analysis that will contribute to the software development. You can read more about this in the Shoper cookies policy.
With these files, we can conduct marketing activities.